Shipping policy
Effective Date: May 2026
Thank you for shopping with Tuck & Co. Below you will find important information about our shipping process.
Processing Time
Orders are typically processed within 4-5 business days. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Methods and Timeframes
Shipping times vary depending on your location. Estimated delivery timeframes will be displayed at checkout. Please note that these are estimates only and actual delivery times may vary due to carrier delays, customs clearance, or other factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and order size. Any applicable free shipping thresholds will be clearly displayed on our website.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this to monitor the progress of your delivery through the carrier's website.
International Shipping
For international orders, please be aware that customs duties, taxes, and import fees may apply upon arrival in your country. These charges are the responsibility of the recipient and are not included in our product prices or shipping costs.
Lost or Damaged Shipments
If your order appears to be lost or arrives damaged, please contact us at hello@tucknco.com as soon as possible with your order number and any relevant photos. We will work with the shipping carrier to resolve the issue.
Incorrect Shipping Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. Re-shipping fees may apply.
Contact Us
If you have any questions about shipping, please reach out to us at hello@tucknco.com.